As budgets tighten, UCaaS platforms are being evaluated on more than just features. Our latest ETR Observatory examines the UCaaS market, looking at product attributes that are helping vendors stand out from the crowd.
Following a proprietary methodology of data-backed analysis, the ETR Observatory, unlike other industry reports, is designed to assess technology leader usage of a vendor’s product and services within a specific subsector.
Understand the forces reshaping process automation. Explore insights on vendor dynamics, spending momentum, usage patterns, and the growing impact of AI on enterprise decisions.
Endpoint
Process Automation
As budgets tighten, UCaaS platforms are being evaluated on more than just features. Our latest ETR Observatory examines the UCaaS market, looking at product attributes that are helping vendors stand out from the crowd.
Cell phones, video chats, and cloud computing revolutionized business communication, fueling UCaaS. Learn which vendors are meeting enterprise communication needs.
We eliminate bias and increase speed-to-market by cutting out the middleman and going straight to the voice of the customer.