As budgets tighten, UCaaS platforms are being evaluated on more than just features. Our latest ETR Observatory examines the UCaaS market, looking at product attributes that are helping vendors stand out from the crowd.
Our 2025 ETR Observatory for Project and Work Management reveals how AI, usability, and platform integration are reshaping enterprise tech stacks. See which vendors are gaining traction and what features matter most to tech leaders.
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Cell phones, video chats, and cloud computing revolutionized business communication, fueling UCaaS. Learn which vendors are meeting enterprise communication needs.