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Following a proprietary methodology of data-backed analysis, the ETR Observatory, unlike other industry reports, is designed to assess technology leader usage of a vendor’s product and services within a specific subsector.

UCaaS Buyers Want Functionality Over Flashy Features

As budgets tighten, UCaaS platforms are being evaluated on more than just features. Our latest ETR Observatory examines the UCaaS market, looking at product attributes that are helping vendors stand out from the crowd.

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UCaaS Buyers Want Functionality Over Flashy Features

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