Only one HCM vendor has more promoters than detractors. The Observatory for Human Capital Management (HCM) surveyed over 300 technology leaders on 17 vendors. Review the free summary of key findings.
Following a proprietary methodology of data-backed analysis, the ETR Observatory, unlike other industry reports, is designed to assess technology leader usage of a vendor’s product and services within a specific subsector.
What must a SASE platform deliver in 2026? The ETR Observatory asked technology leaders to rate 12 vendors on spending plans, innovation, and stickiness. The free summary shows who leads the field, who moved, and why cost ranks last.
Observability
CNAPP
Only one HCM vendor has more promoters than detractors. The Observatory for Human Capital Management (HCM) surveyed over 300 technology leaders on 17 vendors. Review the free summary of key findings.
Compare Salesforce, Microsoft, ServiceNow, and HubSpot on spending, satisfaction, lock-in, ROI, and product strength. See what AI is doing to CRM vendor selection, and why your platform pick today is your AI execution layer at renewal.
The ETR Observatory for CCaaS shows where platform momentum is shifting, what buyers are actually prioritizing, and which vendors are winning on execution, AI adoption, and spend intent. The data is in; see what it says.
Our 2025 ETR Observatory for Project and Work Management reveals how AI, usability, and platform integration are reshaping enterprise tech stacks. See which vendors are gaining traction and what features matter most to tech leaders.
As budgets tighten, UCaaS platforms are being evaluated on more than just features. Our latest ETR Observatory examines the UCaaS market, looking at product attributes that are helping vendors stand out from the crowd.
We eliminate bias and increase speed-to-market by cutting out the middleman and going straight to the voice of the customer.