ETR Observatory for Contact Center as a Service (CCaaS) This is a summary of the full report. Use the request form at the bottom of the article to...
ETR Observatory for Observability Tools This is a summary of the full report. Use the request form at the bottom of the article to download the complete findings.
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Observability
CNAPP
Past Observatories
Read ETR’s first 2026 Observatory summary to learn how identity security vendors earn enterprise trust—and what’s changing in the market.
Understand the forces reshaping process automation. Explore insights on vendor dynamics, spending momentum, usage patterns, and the growing impact of AI on enterprise decisions.
Explore our latest Observatory for Endpoint Security which shares data-driven insights revealing which vendors lead, who’s gaining ground, and how AI innovation is reshaping enterprise protection and resilience.
Secure Access Service Edge (SASE) is transforming enterprise security, uniting networking and Zero Trust in one cloud framework. This Observatory highlights adoption, ROI, and vendor positioning. Read the summary now to see where the market is...
This study looks at how tech leaders are evaluating vendors and shaping data strategies within the cloud data warehouse space. Review spending intentions, ROI expectations, and innovation perceptions driving this highly competitive market.